Privacy Policy

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PRIVACY NOTICE

Last Updated: [31/01/2026]

Welcome to the Privacy Notice of Blenzo LiveScience pvt ltd (“Company”, “we”, “our”, “us”). This Privacy Notice explains how we collect, use, store, disclose, and protect your personal data when you access our website, mobile application, or services (collectively, the “Platform”).

We respect your privacy and are committed to handling your personal data in a responsible and transparent manner in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India).

By using our Platform, you acknowledge that you have read and understood this Privacy Notice and consent to the collection and processing of your personal data as described herein.

1. APPLICABILITY

This Privacy Notice applies to all personal data collected by Blenzo Lifescience pvt ltd in relation to its pharmaceutical and cosmetic marketing, distribution, and e-commerce activities, whether collected directly or through authorized third parties acting on our behalf.

2. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

a) Personal Identification Information

• Name
• Email      address
• Mobile      number
• Billing      and delivery address

b) Account & Login Information

• Username      and password
• Account      preferences

c) Order & Transaction Information

• Products      purchased
• Order      history and transaction details
• Payment      confirmation (we do not store card, UPI, or banking details)

d) Technical & Usage Information

• IP      address
• Device      and browser information
• Cookies      and similar tracking technologies
• Website      interaction data

e) Customer Support Information

• Queries,      complaints, feedback, or communications shared with us

3. COLLECTION OF PERSONAL DATA

We collect personal data through the following channels:

• When      you register an account, place an order, or contact customer support
• When      you participate in promotions, campaigns, or surveys
• Through      cookies and automated technologies when you browse our Platform
• From      authorized third-party service providers such as payment gateways and      logistics partners
• From      publicly available sources, where permitted by law

4. PURPOSE OF PROCESSING PERSONAL DATA

We process personal data for purposes including but not limited to:

• Order      processing, delivery, and returns
• Customer      service and grievance redressal
• Account      management and communication
• Website      functionality and performance improvement
• Marketing      communication (where consent is provided)
• Fraud      prevention and security monitoring
• Compliance      with legal, regulatory, and statutory obligations

5. CHILDREN’S DATA

Our Platform is not intended for individuals below 18 years of age.
We do not knowingly collect personal data of children. If such data is identified, it will be deleted as soon as reasonably practicable.

6. SHARING AND DISCLOSURE OF PERSONAL DATA

We do not sell or rent your personal data.

We may share personal data with:

• Logistics      and delivery partners
• Payment      gateway service providers
• IT,      hosting, analytics, and customer support vendors
• Regulatory      authorities or government bodies, where required by law

All third parties are contractually obligated to process personal data securely and only for authorized purposes.

7. DATA SECURITY SAFEGUARDS

We implement reasonable technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

In the event of a suspected data breach, appropriate remedial steps will be taken in accordance with applicable laws.

8. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites or applications.
We are not responsible for the privacy practices of such third parties, and we encourage users to review their privacy policies separately.

9. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or to comply with legal and regulatory requirements.

Personal data may be retained in backup or archival systems for audit, legal, or compliance purposes even after deletion from active systems.

10. YOUR RIGHTS UNDER DPDP ACT, 2023

You have the right to:

• Access      a summary of your personal data being processed
• Request      correction or update of inaccurate data
• Request      erasure of personal data (subject to legal obligations)
• Withdraw      consent for data processing
• Raise      grievances regarding data handling
• Nominate      an individual to exercise your rights in case of incapacity or death

11. GRIEVANCE REDRESSAL

For any queries or grievances relating to this Privacy Notice or your personal data, you may contact our Grievance Officer:

Grievance Officer Name:
Company Name: Blenzo Lifescinece pvt ltd
Address: Navi Mumbai
Email: info@blenzolifescience.com
Contact Number: 9552452502
Working Hours: 9:30 AM to 5:30 PM from Monday to Friday except Public, National & Festival Holidays

12. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform constitutes acceptance of the revised notice.

13. CONSENT

By using our Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Notice and consent to the processing of your personal data as described herein.